Grow your career, empower your team, and drive business impact - tailored for B2B SaaS CX leaders
Welcome to CustomerSuccess.cx!
I’m Conor Pendergrast, and through CustomerSuccess.cx I help B2B SaaS CX leaders grow their careers, empower their teams, and drive meaningful business impact. Whether you’re navigating leadership challenges, struggling to adapt to AI, or striving to make your team more proactive, I’m here to support your journey.
I offer coaching and consulting services designed specifically for CX professionals like you - people ready to move beyond firefighting and toward leading thriving teams.
Through my coaching, you’ll gain clarity on your career path, strengthen your leadership skills, and unlock your team’s potential. My consulting services focus on actionable strategies to reduce repetitive work, improve customer outcomes, and contribute directly to business growth.
Not ready to dive into coaching or consulting just yet? Subscribe to my newsletter for fresh perspectives and practical strategies tailored for CX leaders like you.
If you’re ready to invest in your leadership and your team, let’s work together to turn challenges into opportunities.
How can I help?
Coaching with Conor
Missing the magic that comes from having a coach on your side? Let's find out if we're the right fit.
Strategic Audit
It's time to take your customer support and retention to the next level, but you’re not sure how. I can help.