Learn about the power of community
We heard from CX leaders about what they’re looking forward to in 2025, from a CX perspective. On LinkedIn, I wanted to pick up a comment by Robert Armstrong (congrats on joining Aya Healthcare as Director of Product Support and Customer Experience, Robert!).
Robert agreed with Sarah Hatter’s point from that newsletter, about the value of community in this LinkedIn post:
The power of a community
A year ago, I set out to actively network as part of my professional journey, looking to expand my horizons, meet others in the CS and PM space, share experiences and learn from them. The conversations have been nothing short of inspiring, offering fresh perspectives and reaffirming why the CS field continues to evolve as a cornerstone of great customer experiences.
A year ago, I set out to actively network as part of my professional journey, looking to expand my horizons, meet others in the CS and PM space, share experiences and learn from them. The conversations have been nothing short of inspiring, offering fresh perspectives and reaffirming why the CS field continues to evolve as a cornerstone of great customer experiences.
Robert runs the FutureForward Customer Support LinkedIn Live series, and I’m really pleased to share that Sarah, Robert and I will be coming together to talk about the power of community in CX. That’s happening on Thursday 12th December, at 12pm PST/ 8pm UTC, and will be a concise conversation on why and how you can get involved in your own community
If you need help in applying the power of community to your career path, you can get 1:1 help now